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Return Policy Page

Return & Refund Policy

The NESER Purity Guarantee

Quality Issues: If you receive a damaged or tampered package, please record an "unboxing video" and contact us within 24 hours.

Perishable Goods: Due to the nature of our food products (Millets/Makhana), we do not accept returns once the seal is broken, except in cases of quality defects.

Refunds: Approved refunds will be processed to your original payment method within 5–7 business days.

Cancellation: Orders can only be cancelled before they are dispatched from our facility in Bihar.

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